Responsible Gaming at 7adc
7adc believes that gambling should always be an enjoyable form of entertainment — never a source of financial hardship or emotional distress. This page outlines every tool, resource, and support channel available to you as a player in Bangladesh so that you can stay in control of your gambling activity at all times.
Our Commitment to Responsible Gaming
At 7adc, responsible gaming is not a compliance checkbox — it is a foundational principle that shapes how we build and operate our platform for players across Bangladesh. We understand that the vast majority of our players enjoy cricket betting, casino games, slots, and live dealer tables purely as entertainment. However, we also recognise that for a small number of people, gambling can become problematic, and we take that reality seriously.
Our responsible gaming framework is built around three core pillars: prevention, early intervention, and player empowerment. Prevention means we design our platform to discourage harmful patterns before they develop — through transparent odds, clearly stated house edges, and session summaries. Early intervention means our systems actively monitor for behavioural indicators of problem gambling and our support team is trained to respond appropriately. Player empowerment means we give you real, practical tools to set your own boundaries and enforce them reliably.
We strongly encourage all 7adc players to approach gambling as one leisure activity among many — not as a way to make money, recover losses, or relieve stress. Gambling outcomes are determined by chance. No strategy, pattern, or system guarantees a win. The house always has a mathematical edge over the long term, and we believe every player should understand this before they place their first bet.
Warning Signs of Problem Gambling
Problem gambling rarely develops overnight. It typically builds gradually, and the early warning signs are often dismissed or rationalised. Being able to recognise these patterns — in yourself or in someone you care about — is the first and most important step toward getting things back under control.
The following behaviours are commonly associated with gambling that has moved beyond healthy recreation. If any of these resonate with your own experience, we encourage you to use the tools described in the Player Protection Tools section and to reach out to our support team without hesitation.
If you recognise two or more of these patterns in your own behaviour, please do not wait for the situation to worsen. Use your account's deposit limit or time-out feature immediately, and contact our 24/7 support team. Acting early makes recovery significantly easier.
Self-Assessment: Is Gambling Affecting You?
The following questions are adapted from widely used responsible gaming assessment frameworks. Answer each question honestly — there are no right or wrong responses, and your answers are private. If you answer "yes" to several of these questions, we strongly encourage you to make use of the player protection tools available on your 7adc account and to speak with our support team.
- Have you ever spent more money on gambling than you originally planned or could comfortably afford to lose?
- Have you ever gambled to escape from stress, worry, boredom, loneliness, or personal problems?
- Have you ever tried to win back money you lost gambling by placing more bets in the same or a subsequent session?
- Have you ever felt guilt, shame, or regret after a gambling session?
- Has gambling ever caused a serious argument or conflict between you and a family member, friend, or partner?
- Have you ever borrowed money or sold personal possessions in order to fund gambling?
- Have you ever felt that you needed to gamble with increasingly large amounts in order to experience the same level of excitement?
- Have you ever tried to stop or cut back on gambling and found it difficult or impossible to do so?
Three or more "yes" answers is a meaningful signal worth taking seriously. Contact 7adc support to activate a cooling-off period or self-exclusion. Seeking help early is a sign of strength, not weakness.
Player Protection Tools
7adc provides a comprehensive set of player protection tools that you can activate at any time — directly from your account settings or by contacting our support team. These tools are designed to give you meaningful, enforceable control over your gambling activity. When a limit or restriction is set, it takes effect immediately and cannot be circumvented by opening a new account.
How to Activate a Limit or Time-Out
Log in to Your 7adc Account
Visit 7adc Login and sign in using your registered credentials. All responsible gaming tools are available from your account dashboard under the "Responsible Gaming" or "Account Settings" section.
Choose the Tool You Need
Select from deposit limits, loss limits, session time limits, or time-out. Each tool has a clear description of what it does, how quickly it takes effect, and the process for modifying it if your circumstances change.
Set Your Parameters
Enter the specific limit value or duration. Decreases to limits take effect immediately. Increases to limits are subject to a 24-hour cooling-off period before they become active, giving you time to reconsider.
Confirm and Save
Confirm your selection. You will receive a confirmation message via your registered contact details. If at any point you need assistance setting a limit, our 24/7 support team can action it on your behalf immediately.
Important: Limits set through your account settings are binding and immediate for reductions. 7adc support staff are not able to override or remove responsible gaming limits on request within the applicable cooling-off period. This is by design — to protect you.
Self-Exclusion Options
Self-exclusion is the strongest player protection tool available on 7adc. When you self-exclude, your account is fully suspended for the duration you choose. You will not be able to log in, deposit, or place bets. Any marketing communications from 7adc will be suspended immediately upon activation of self-exclusion.
Self-exclusion is available for the following periods: 6 months, 1 year, 3 years, or permanently. Permanent self-exclusion closes your account indefinitely with no possibility of reinstatement. For temporary self-exclusion periods, reinstatement requires a written request submitted after the exclusion period has fully elapsed, followed by a mandatory 24-hour reflection period before access is restored.
How to Self-Exclude
Self-exclusion can be activated in two ways:
- Via your account settings: Navigate to the Responsible Gaming section of your account dashboard and select "Self-Exclusion". Choose your preferred duration and confirm. The exclusion takes effect within minutes.
- Via support: Contact our 24/7 customer support team and request self-exclusion verbally or in writing. Our team will process the exclusion immediately, with no questions asked and no attempt to persuade you otherwise.
What Happens to Your Balance During Self-Exclusion?
Any funds remaining in your account at the time of self-exclusion will be held securely. You may request a withdrawal of your remaining balance at any time during the exclusion period by contacting support directly. Withdrawals of existing balances are processed normally and are not restricted by the self-exclusion status of your account.
Keeping Yourself Excluded
We strongly encourage self-excluded players to also use third-party tools to block access to online gambling sites more broadly. Browser-based blocking tools and device-level parental controls can provide an additional layer of protection beyond what 7adc can enforce. If you are in Bangladesh and seeking support, details of external help organisations are listed in the Getting Help section below.
Do not attempt to open a new account on 7adc while under a self-exclusion. Creating a secondary account to circumvent a self-exclusion is a violation of our Terms & Conditions. If you become aware of a self-excluded person accessing the platform, please notify our support team immediately.
Age Restriction and Underage Protection
7adc operates an absolute minimum age policy. All players must be 18 years of age or older to register an account, make a deposit, or place any bet on the platform. This applies without exception to all players across Bangladesh, regardless of the type of game or the amount of the bet.
Age verification is a mandatory step in the 7adc account registration and KYC process. We may request official identification documents — such as a national ID card (NID), passport, or driving licence — at any stage to confirm that you meet the minimum age requirement. Accounts where the age verification process has not been completed may have withdrawals suspended until verification is confirmed.
Protecting Minors in Your Household
If you share a device or computer with younger family members, we strongly encourage you to take the following precautions to prevent underage access to the 7adc platform:
- Always log out of your 7adc account fully when you finish a session — do not rely on browser tab closure alone.
- Do not allow your browser to save your 7adc login credentials on shared devices.
- Enable device-level parental control software on any computer, tablet, or smartphone that minors have access to.
- Keep your account password secure and do not share it with anyone, including family members.
- Consider using a dedicated device for gambling activity that is not accessible to children in your household.
Reporting Underage Access
If you suspect that a minor has accessed the 7adc platform using your account or any other account, please contact our support team immediately. We treat all reports of potential underage gambling with the utmost seriousness and will investigate promptly. In such cases, the account will be suspended pending a full investigation.
7adc conducts random age verification checks on accounts as part of our ongoing commitment to responsible gaming. Players selected for verification will be contacted via their registered email address. Failure to complete verification within the specified timeframe will result in account suspension until the process is completed.
Getting Help and External Support
If you feel that gambling is causing you or someone close to you significant harm — financially, emotionally, or in your personal relationships — please reach out for help. There is no shame in asking for support. Recognising a problem and taking action to address it is one of the most courageous decisions a person can make.
7adc's support team is available 24 hours a day, 7 days a week, and is trained to handle responsible gaming concerns with empathy, confidentiality, and without judgment. If you contact us about a gambling concern, we will listen, help you activate whatever protective tools are appropriate, and — where your situation warrants it — direct you to professional support services.
Contacting 7adc Support
To speak with our responsible gaming team directly, contact us via live chat in your account dashboard or by email at the address listed in the footer of this page. Please include the words "Responsible Gaming" in your message subject so your request is routed to our specialist support staff immediately. We aim to respond to all responsible gaming contacts within one hour.
Tips for Keeping Gambling Enjoyable
Professional Support Resources
If you feel you need support beyond what 7adc can provide, we encourage you to reach out to mental health and counselling services available in Bangladesh. Trained counsellors can provide confidential, professional guidance for problem gambling and the emotional difficulties that often accompany it. Speaking with a trusted doctor, therapist, or community health worker is a strong and positive step. Support contacts are available through major hospitals and mental health organisations in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other major cities across Bangladesh.
You do not need to be in crisis to ask for help. If gambling is causing you stress, worry, or conflict — even in a mild form — speaking to a professional early can prevent the situation from escalating. We are proud of every player who takes that step, and 7adc will always support your decision to prioritise your wellbeing over your account activity.
Remember: 7adc will never penalise you, restrict your future access unfairly, or treat you differently for raising a responsible gaming concern. Your welfare always comes before your value as a customer. If you need help, please ask — we are here around the clock.
Play Smart, Play Safe
Responsible gaming is the foundation of everything we do at 7adc. When you are ready to play, explore our cricket markets, slots, and live casino — knowing that the tools to stay in control are always just one click away. 18+ only. Play responsibly.